Bent Pool Wall at Bottom of Upright

We have a 15 x 26 oval Sharkline pool. This is our third installation on this pool (each time by the same pool company but different installers). We just refilled the pool.

After less than 24 hours with the pool full, there is a bend in the wall at the bottom of one of the uprights. It is bent into the pool and is pulled about an inch from the upright.

Do we have to have the pool drained and redone again or can this be fixed while the pool is full of water? I am about ready to tell this pool company to take the pool back and get our money back!




Hi. This can normally be fixed by removing a little dirt from under the upright and bottom rails, with the pool full. That is assuming the damage is caused by that area of the pool being a little high. If that's not the problem you may have other issues.



It does, however, warrant a call to the pool company to have them come out and look at it. Another possibility is that the pool wall has been compromised by too much up and down. That would depend on how badly it has been previously installed and how gentle the crews were with taking it down each time.

It is too bad you have had such a time with this company, I sure hope they make it right for you. I also hope they get rid of their bad installers and just use good ones in the future. It is not easy running a seasonal company. You get real busy for a short period of time and have to hire new help. It is also not easy for a company to admit they hired lousy help and agree to do whatever it takes to make you happy.

Let us know how they handle it. If it was not to your satisfaction you may want to let others know the name of the company so they can avoid them.