Pool Installed Wrong

by Linda Chance
(Porter Texas)

I had an 18' round Lomart pool installed last week. After we filled the pool, the next day as it expanded, the framing at the bottom of 6-8 columns began to pull away from the column. Now they are not attached or clipped to the columns. About three of the walls are pulling away from the columns. It appears to be level but I just don't think the pool was put together properly. I only have a 30 day warranty on the installation and I'm worried that this will jeopardize my warranty with Lomart. I don't even think it can be fixed without draining my pool now. Should I be persistent and have these installers fix this problem?



Hi Linda. You definitely have problems that need to be fixed. A properly installed pool will look exactly the same empty as it does full. There should not be any expanding, or shifting of parts, taking place while the pool is filling.

Without seeing photos it is hard to know exactly what is going on, but it is not good. It could be parts not attached right or possibly leveling issues. It could even be the pool is not round, or maybe a combination of the all.

I hope you installers can come out ant install this correctly for you.