Oval Pool Installation Problems

Hello again, I wrote to you last month about my new pool looking funny after install.

Oval Above Ground Pool Looks Funny

Now there are deep craters along side of the supports inside the pool on the pool floor where the supports are showing through the liner. The supports show under the liner on both sides. They are sending out someone to look at this mess and I want it fixed correctly the first time. So, I was wondering if you have any idea what could have caused this and what is the remedy? Thank you sooo much for helping me and lots of other people!

Hi. What I am seeing is the straps that bolt to the fronts of the brace channels. The channel is normally a U shape and it's easy for dirt to work its way up and under the channel causing the sand to collapse in this area. It appears the liner may be directly on the metal pool parts which is a very dangerous situation.

Most pools now days, since this problem has been going on for years, provide foam fillers that are used to cap off the ends of the fillers. These were either not provided or not used. If they were not provided some provision must be made for packing enough dirt in and around this area so this does not happen.

So, I would have to agree with you, this is very unacceptable. So it will be interesting to see what they plan to

do about it. Hopefully the company will stand behind their work or you possibly have some leverage.

I'm sure they will try to use the same liner as new ones are expensive. The thing is, they need to be really good to make this kind of repair and reuse the same liner, and leaving it looking half way decent.

My approach would be to lower the water level down to about an inch. I want enough water in the pool to hold the liner in place. I do not want the liner to shift or shrink. I would have helpers hold the liner back, one side at a time, while I made the repairs. I would plug the channels and add sand, or whatever was needed. I would then smooth the side and reset the liner. The next side would be the same then the pool would be refilled.

This is assuming there is sufficient sand, or whatever pool liner cushion was used, to adequately cover the rest of the pool area. The pressure plates and all the side support system stuff needs to be well covered. None of that metal should be anywhere close to your pool liner.

If the entire pool needs more sand you really need to be careful. It is highly unlikely they will be able to remove the liner and reinstall it as nice as it looks now. It's possible, just very unlikely. If the entire base needs redone I would hope they would install a new liner.

>Hope it all works out, please let us know.