Buster Crabbe Warranty

by John
(NY)

I own a Buster Crabbe pool with 30 yr limited warranty. The aluminum wall is corroding and several leaks have "popped" around the pool.

I have contacted my retailer and they tell me because the pool is 6 yrs old I'll only get 40% of cost of a replacement wall. (The costs will also include tearing down pool, new liner, reinstalling pool and water...$2000+).

A limited prorated warranty seems unfair. If it were 40% of reinstalling cost. I could live with it.

Seems like their defective pool wall is going to cost me a new pool.

Do you know of anyone that has won a small claims case against Manufacturer?

Hi John

It's all in the fine print so I doubt if you would get anywhere in court.

That's the thing everyone needs to understand about these wonderful 30 plus year warranties. They are prorated, parts only.

We used to go through this with liners all the time. After five years the prorated cost of the liner was about the same as a new one could be ordered online. There was nothing in there for water, chemicals, labor or anything else. It was prorated parts only.

Put another way, a liner that was expected to last five years could easily give a twenty year warranty. After five years all the manufactures costs were covered, the prorated price was equal to their cost, so replacing it was not a problem.

I wish I could help more, but that is the way it is.

Lomart Pool Warranty

by Joy Raley
(kentucky)

Our pool is 14 years old this coming August. We need some help, the top rails are rusting and we need to replace the original liner.

We have a deck built around it and most pools are 52" now, we still want a 48" because of our deck.

We live in Brandenburg Kentucky 40108. Do you know of anyone around our area that has Lomart pools?

We bought it at All America pool Dixie highway Louisville 40216. Of course everything had a warranty like 30 year but that is not worth the paper it is written on, nobody stands behind the warranty or wants to talk about it. I think it's been a good pool just wish we could get another one like it. Any help would be appreciated.

thanks joy, joy316@bbtel.com

Hi Joy

Those prorated warranties are like that. Lomart is one of the better companies out there so a good Lomart or Doughboy dealer should be able to help you out. I don't have one to suggest in your area. I am pretty sure the Lomart site has dealer locator on it.

48" walls are still made so that part should not be a problem.