Is Still Active?

by Michael

You mentioned in a link to find older parts for an AGP.

I have attempted to order some bottom rails from them and received acknowledgment of the order which was placed in late June, but all attempts to contact them on the status of the order do not get a reply.

I understand you provided their name as a service and are not responsible for them, but am wondering if you know if they are still active.

Thank you. Michael

Hi Michael.

Their website still works but other than that I have no idea. Their contact info is

By Mail

1472 E River Rd

Grand Island, NY 14072

By Email

Please let us know how this works out for you. I will quit recommending them if they do not take care of you.

Comments for Is Still Active?

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Jul 28, 2010
Reply to "Is still active?"
by: Anonymous

I, too, ordered bottom rails in September 2009 from this website. Every attempt was made in the following months to contact them either by phone and e-mail to see when my parts would be shipped out. At the end of October, we gave up and fabricated something else to make our existing bottom rails work. In February 2010, I finally received my bottom rails from them. I live in Wisconsin. Why they would think that bottom rails were needed in February is beyond me. We kept the rails and they are sitting in our garage, but I would never order from them again. No response from them, and it takes 5 months to ship something out?

Thank you so very much for this information. It will be noted in the areas where this company is referred.

Aug 13, 2010
no parts!
by: Kimmy

I ordered a side rail cover that broke when a large tree branch fell on top of our above ground pool. I ordered on 6/25/10, received confirmation, but haven't received the part. Wasn't even sure if it would work either? All attempts to contact them have failed - maybe I'll get it for next year? For now, the edges of the two rails have duck tape on them, so no one cuts their head. Does anyone know of another part retailer? I don't even know what type of pool it is anymore.

Sep 10, 2010
by: Anonymous

I ordered 2 bottom rails from Asahi also as I cannot install without replacing the 2 badly rusted rails. I received confirmation immediately. I am still waiting after 10 days to put up the pool. I can't find a phone # and they have not answered the email. What a way to do business.

May 10, 2011 is back up
by: Anonymous

Just happened to stumble across it last night they are back up and active as of yesterday 05/10/11 just thought I would let you know.

Jun 01, 2011
I hope it's not a scam
by: hopeful

I just purchased 14 8" Steel Top Seat 56 7/8"

I received confirmation but I have no shipping info. Did you ever get charged for the items you requested ??

Jun 07, 2011
looking for parts for our asahi
by: Anonymous

Have tried twice to e-mail and no reply

Jun 08, 2011
by: hopeful

After hoping it wasn't a scam, my parts arrived yesterday.

Email correspondence was made and it took about a week.

Aug 27, 2012
No refund
by: Anonymous

We ordered parts for our above ground pool and they arrived a week later, they were the wrong size. We sent them back June 7th with a letter explaining and asking for a refund because they did not carry our size. I have yet to hear anything from them and have e-maied them several times. The sale was $227.90,I want a refund but cannot reach them. Anyone have phone #?

May 12, 2016
Willow pool
by: Barbara albarron

I have a willow pool 15 by 20 all Parton top are rusted pool only 6 years this year where can I get partss sia

Jul 05, 2017
25 year Warrenty
by: rhonda campbell

I ordered a part & have never received it, I got pool at Stanton pools in Greenup, Ky. 25 yr. warrenty from rush, sent all you ask for certified with my receipt of sending it. please contact me, children want to swim

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